Course Outline

Introduction to Windows Admin Center

  • Overview of Windows Admin Center and its architecture
  • Connecting to and managing Windows workstations
  • Understanding roles and capabilities for workstation management

PowerShell Fundamentals for Technicians

  • PowerShell interface, syntax, and execution policies
  • Cmdlets and pipelines for basic workstation management
  • Creating and running simple PowerShell scripts

Remote Management and Automation

  • Using PowerShell Remoting to manage remote workstations
  • Executing remote commands through Windows Admin Center
  • Managing sessions, credentials, and security considerations

Working with WMI and CIM

  • Understanding WMI and CIM for system administration
  • Querying system information from remote computers
  • Automating system configurations and updates via WMI/CIM

Integrating with Intune and Autopilot (User Perspective)

  • Overview of Intune and Autopilot for workstation deployment and policy management
  • Viewing and verifying device compliance and configuration
  • End-user level troubleshooting and reporting

Practical Lab: Remote Administration Scenarios

  • Running PowerShell scripts to gather system information remotely
  • Automating updates, restarts, and diagnostics
  • Testing connectivity and troubleshooting PowerShell Remoting

Best Practices and Security

  • Ensuring secure connections and user permissions
  • Common pitfalls and troubleshooting tips
  • Optimizing performance for remote management

Summary and Next Steps

Requirements

  • An understanding of Windows operating systems and workstation environments
  • Experience in day-to-day computer support or IT operations
  • Basic familiarity with command-line interfaces

Audience

  • IT support technicians
  • Helpdesk and field service operators
  • Technical staff responsible for workstation management
 7 Hours

Delivery Options

Private Group Training

Our identity is rooted in delivering exactly what our clients need.

  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €2280 online delivery, based on a group of 2 delegates, €720 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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