Course Outline

Module 1: Fundamentals of AI Applied to Office Environments

  • What is Artificial Intelligence? Types and basic concepts
  • Generative AI vs. Predictive AI
  • Practical applications in administration
  • Ethics, privacy, and usage limits in the workplace
  • Practical activity: Identify administrative processes where AI can save time

Module 2: Automating Daily Tasks with AI

  • Automating responses and emails (Gmail, Outlook)
  • Using virtual assistants (ChatGPT, Copilot, Gemini)
  • Automating repetitive tasks with AI (Zapier, Make)
  • Guided practice: Create auto-replies and schedules with AI

Module 3: Using AI for Document Creation and Editing

  • Writing emails, reports, and minutes with AI
  • Text improvement and automatic summaries
  • Real-time document translation
  • Guided practice: Generate and refine an administrative report using AI

Module 4: Data Analysis and Reporting with AI Tools

  • Using AI to generate charts, tables, and executive summaries
  • Chatting with Excel and Google Sheets using AI plugins
  • Interpreting results in natural language
  • Guided practice: Upload an Excel file and perform analysis with AI

Module 5: Enhancing Presentations and Visual Reports with AI

  • Create presentations in PowerPoint or Canva using AI
  • Generate images with AI (DALL·E, Canva AI)
  • Summarize and transform PDFs into presentations
  • Guided practice: Create a professional presentation from a document

Module 6: Time Management and Organization with AI

  • Use AI for managing schedules, calendars, and reminders
  • AI tools for task prioritization
  • Integration with tools like Notion, Trello, Asana
  • Guided practice: Automate weekly planning with AI

Module 7: Real Case Studies and Designing Administrative Workflows with AI

  • Success stories in companies using AI in administration
  • Building a personalized AI workflow
  • Assessment: Design an AI solution for your department
  • Final practice: Each participant creates a practical AI solution for their role

Summary and Next Steps

Requirements

  • Familiarity with office productivity tools (email, spreadsheets, word processing)
  • No prior experience with AI tools or programming required

Audience

  • Administrative professionals
  • Office managers and executive assistants
  • HR, finance, and operations support staff
  • Anyone seeking to streamline daily tasks using AI tools
 14 Hours

Delivery Options

Private Group Training

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  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €4560 online delivery, based on a group of 2 delegates, €1440 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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