Course Outline

Foundations of Digital Intelligence

  • What is digital intelligence in the public sector?
  • Core components: tools, literacy, data, ethics
  • Digital capability frameworks and maturity models

Public Sector Use Cases

  • Examples of digital intelligence in policymaking and services
  • Case studies from health, transportation, education, and finance
  • Success factors and challenges

Tools for Data Access and Visualization

  • Using dashboards to explore and present data
  • Working with government open data portals
  • Common data visualization tools: Power BI, Tableau, Excel

From Data to Insight

  • Translating raw data into decisions
  • Indicators, KPIs, and performance reporting
  • Recognizing bias, gaps, and uncertainty in data

Communicating with Digital Intelligence

  • Storytelling with evidence and data
  • Supporting senior decision-makers and stakeholders
  • Ethical use of visualizations and digital narratives

Planning for Digital Maturity

  • Assessing your current digital capability
  • Setting goals for data literacy and tool adoption
  • Internal collaboration and upskilling strategies

Summary and Next Steps

Requirements

  • General familiarity with public sector information systems
  • Basic understanding of digital tools and data handling
  • Experience in roles involving program or policy analysis, reporting, or service delivery

Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals using data to inform decisions
 7 Hours

Delivery Options

Private Group Training

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  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €2280 online delivery, based on a group of 2 delegates, €720 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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