Developing a Bot Training Course

Course Code



14 hours (usually 2 days including breaks)


  • Basic programming experience


A bot or chatbot is like a computer assistant that is used to automate user interactions on various messaging platforms and get things done faster without the need for users to speak to another human.

In this instructor-led, live training, participants will learn how to get started in developing a bot as they step through the creation of sample chatbots using bot development tools and frameworks.

By the end of this training, participants will be able to:

  • Understand the different uses and applications of bots
  • Understand the complete process in developing bots
  • Explore the different tools and platforms used in building bots
  • Build a sample chatbot for Facebook Messenger
  • Build a sample chatbot using Microsoft Bot Framework


  • Developers interested in creating their own bot

Format of the course

  • Part lecture, part discussion, exercises and heavy hands-on practice

Course Outline


  • Overview of Bots for Developers
  • Uses and Applications of Bots
  • Understanding How Bots Work
  • Developing a Custom Bot vs. Using a Bot-Creation Platform

Starting Your Bot Project

  • Defining Your Bot's Purpose and Requirements
  • Developing Your Bot's Specifications, Features, and Functionalities
  • Building a Conversational Script for Your Bot

Building Your Bot

  • Creating the Engineering Design for Your Bot
    • Designing the Front-End Components
    • Designing the Back-End Components
  • Developing and Testing Your Bot
    • Understanding the Development Complexities of Bots
    • Testing the Code in the Emulator
    • Testing the Code in the Actual Messaging Platform
    • Running the Final QA Process

Launching Your Bot

  • Deploying Your Bot
  • Publishing Your Bot
  • Monitoring Your Bot
  • Getting More Users for Your Bot
  • Tracking and Analyzing Your Bot's Performance and Results
  • Repeating the Development and Launch Cycle

Overview of Tools for Creating Bots

  • Exploring Bot Drafts and Design Tools
  • Exploring Bot Builders
  • Exploring Bot Tools for Developers
  • Exploring Bot Tools for Monitoring and Analytics
  • Exploring Bot Tools for Monetization

Overview of Bot Platforms to Build Advanced Bots

  • Creating a Facebook Messenger Bot
  • Overview of the Project
  • Setting Up on Facebook
  • Using Chatfuel
  • Using API.AI
  • Using Heroku

Creating a Bot Using Microsoft Bot Framework

  • Overview of the Microsoft Bot Framework
  • Setting Up Your Bot
  • Testing Your Bot

Closing Remarks



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