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Course Outline
Module 1: Fundamentals of AI in the Modern Office
- Introduction to Large Language Models (LLMs) and their relevance in administrative work
- Principles of prompt engineering for productivity tasks
- Ethics and data privacy when using AI in the workplace
- Overview of the ChatGPT interface and its key features
Module 2: Information Management and Summarization
- Creating summaries and syntheses of long documents, reports, and articles
- Generating meeting minutes from transcripts
- Using ChatGPT for data organization and information categorization
- Extracting key information and performing sentiment analysis on texts
Module 3: AI-Assisted Communication and Writing
- Automating emails (standard replies, follow-ups, invitations)
- Drafting formal letters, internal communications, and memos
- Creating presentations and speeches with proper structure
- Enhancing grammar and writing style for professional communication
Module 4: Planning, Organization, and Task Automation
- Project planning: developing action plans, schedules, and task assignments
- Agenda management: creating calendars and meeting reminders
- Generating task lists and prioritizing activities
- Automating repetitive tasks: email sorting, recurring report generation, and document management
- Using AI for problem-solving and decision-making
Module 5: Practical Cases and Exercises
- Workshop: Creating a project plan from scratch with ChatGPT
- Exercise: Summarizing a financial report and drafting an executive email
- Simulation: Planning a meeting and writing the minutes
- Creating customized templates for daily use
Summary and Next Steps
Requirements
- No prior knowledge of artificial intelligence is required
- A basic understanding of administrative tasks and information management is helpful
Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals seeking to enhance productivity and efficiency in office management
16 Hours
Delivery Options
Private Group Training
Our identity is rooted in delivering exactly what our clients need.
- Pre-course call with your trainer
- Customisation of the learning experience to achieve your goals -
- Bespoke outlines
- Practical hands-on exercises containing data / scenarios recognisable to the learners
- Training scheduled on a date of your choice
- Delivered online, onsite/classroom or hybrid by experts sharing real world experience
Private Group Prices RRP from €6840 online delivery, based on a group of 2 delegates, €2160 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.
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Public Training
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Testimonials (4)
Prompt Engineering
Pritpal Singh Bath - The Events Club SG Pte. Ltd.
Course - ChatGPT for Marketing
I very much appreciated the way the trainer presented everything. I understood everything even if Finance is not my area, he made sure that every participant was on the same page, while keeping up with the time left. The exercises were placed at good intervals. Communication with the participants was always there. The material was perfect, not too much, not too little. He elaborated very well on a bit more complicated subjects so that it can be understood by everyone.
Diana
Course - ChatGPT for Finance
The subject matter and the way it was presented.
Mark Mackintosh - IUM Insurance
Course - ChatGPT for Executives
Practical examples in Insurance
