Course Outline

Module 1: Fundamentals of Adobe Marketo Engage

  • Introduction to the platform and its interface
  • Basics of marketing automation and lead lifecycle management
  • Managing leads, accounts, and audiences effectively
  • Creating intelligent segmentations and dynamic lists

Module 2: Campaign Creation and Basic Automation

  • Configuring email programs and web forms
  • Creating landing pages and dynamic content blocks
  • Building automation workflows such as drip campaigns
  • Measuring campaign performance and optimizing outcomes

Module 3: Advanced Automation and Personalization

  • Designing multichannel nurturing programs (email, social, web)
  • Using tokens and snippets for content reuse and consistency
  • Applying AI-driven personalization with Adobe Sensei
  • Integrating CRM systems such as Salesforce and Microsoft Dynamics

Module 4: Analytics and Data Management

  • Creating dashboards and performance reports
  • Understanding multichannel attribution and calculating ROI
  • Implementing data governance and ensuring security compliance
  • Applying best practices for educational and commercial marketing campaigns

Module 5: Practical Workshop – Campaign Simulation

  • Configuring a real-world campaign for higher education
  • Building automated workflows for student communication and follow-up
  • Evaluating and presenting results based on campaign objectives

Summary and Next Steps

Requirements

  • Basic understanding of digital marketing and CRM concepts
  • Familiarity with email marketing and lead management workflows
  • Interest in automation and data-driven marketing strategies

Audience

  • Faculty members and marketing professionals from the School of Commercial Engineering
  • Marketing automation specialists and CRM coordinators
  • Academic staff responsible for communication, outreach, or enrollment marketing
 21 Hours

Delivery Options

Private Group Training

Our identity is rooted in delivering exactly what our clients need.

  • Pre-course call with your trainer
  • Customisation of the learning experience to achieve your goals -
    • Bespoke outlines
    • Practical hands-on exercises containing data / scenarios recognisable to the learners
  • Training scheduled on a date of your choice
  • Delivered online, onsite/classroom or hybrid by experts sharing real world experience

Private Group Prices RRP from €6840 online delivery, based on a group of 2 delegates, €2160 per additional delegate (excludes any certification / exam costs). We recommend a maximum group size of 12 for most learning events.

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